Nine Terms and Conditions

Welcome to Nine Casino. These Terms and Conditions govern your use of our website, our mobile applications and every service we provide, including our sportsbook, our live casino and our loyalty program. By creating an account, completing a nine casino login or otherwise accessing casino Nine, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

1. Who We Are

Nine Casino is operated by Uno Digital Media B.V., a company registered under number 157147, with its registered office at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Willemstad, Curaçao. Payments on the platform are processed by Optivion Systems Ltd, registration number HE 471831, Souliou 18, 2018, Strovolos, Nicosia, Cyprus, acting as our payment operator and paying agent. We operate under a license issued by the Curaçao Gaming Authority (CGA), license number OGL/2024/1267/0760. Nine Casino has been active since 2021, and we continue to operate Nine Casino.com as our official website.

2. Eligibility and Account Registration

To register an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We reserve the right to request identity verification at any time, and no cashout request is processed until your account is fully verified. You agree to provide accurate, current and complete information when registering, and you are responsible for keeping your nine casino login credentials confidential. We may suspend or close any account where we suspect fraud, multiple accounts, or a breach of these terms.

2.1 One Account Per Player

• We allow only one account per person, household, and IP address
• We may require phone verification as part of our KYC process before releasing withdrawals
• We reserve the right to void winnings obtained through duplicate accounts

3. Restricted Territories

We do not accept players or process real money deposits from residents of the United States, United Kingdom, Spain, French overseas territories, Germany, the Netherlands, Israel, Lithuania, Dutch West Indies, Curaçao, Azerbaijan, Armenia, Gibraltar, Jersey, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan, Ukraine, and their territories. In line with FATF guidance, we also restrict North Korea and Iran, along with a wider greylist of jurisdictions including Turkey, the United Arab Emirates, Pakistan, and several other countries. A further list of territories, including Afghanistan, Cuba, Iraq, Syria, Venezuela and others, is fully excluded from registration and payments. Where you breach these restrictions, we cannot guarantee successful processing of withdrawals or refunds.

4. Deposits and Withdrawals

Our internal operating currency is Euro. We accept EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, RON, AUD, BTC and other cryptocurrencies, though we are not a currency exchange and perform no conversion ourselves; the amount debited from your card may differ slightly from the amount displayed. Minimum deposits range from €2 to €15 depending on your country, with a typical minimum of €20 in many markets. Minimum withdrawals range from €50 to €120 depending on your country of residence.

We accept Visa, Mastercard, Apple Pay, Google Pay, Interac, Neosurf, bank transfer, and cryptocurrency deposits through our Crypto option, which generates a dedicated wallet address; USDT ERC20 transfers must be sent only to an ERC20 address. We process withdrawals via Original Credit Transfer for Visa, Payment Transfer for Mastercard, bank transfer, and crypto. We do not guarantee successful card processing even in supported countries, as issuing banks may reject certain transactions. All prior deposits must be confirmed before we can process a withdrawal.

4.1 Withdrawal Limits and Processing Times

• We cap withdrawals per day, week and month, with higher loyalty ranks unlocking higher limits
• We may pay wins above $/€15,000 in monthly instalments of up to $/€15,000
• We require deposited funds to be wagered at least three times before withdrawal
• We limit intermediary bank charges on transfers to the equivalent of EUR 16
• We only pursue crypto sent to an incorrect network above €5,000, subject to a 0.1 BTC recovery fee, with no guarantee of success
• We typically process withdrawals within 24 business hours after approval, and processing may take up to 72 hours

5. Bonuses and Promotions

At Nine Casino, we offer a nine casino bonus package for new players, including a Welcome Package with headline offers of $5,000 + 150 Spins + 3 Bonus Rounds or €1,500 + 250 Free Spins across your first deposits. Our nine casino bonus code and nine casino promo code offers, such as 50HIGH for our Highroller Bonus, must be entered at the deposit screen before payment is confirmed. You may decline any nine casino bonus code free spins offer if you prefer to play with real funds only.

Where your account holds both real and bonus funds, bonus funds only become available for wagering once real funds have been used first. Withdrawing your main deposit before turnover conditions are met will forfeit the bonus and any related winnings. We also run sportsbook welcome bonuses, a Top Tier Freebet under code EWFB26, Weekly Cashback of up to 25%, Rakeback up to 18%, Sunday Reload under code RELDAY, and Weekly Reload under code LUCKY9. We do not currently list a nine casino no deposit bonus as part of our standing offers, but you should always check our promotions page for the latest nine casino bonus codes.

6. Loyalty Program and VIP Benefits

Every registered player at casino Nine automatically joins our Loyalty Program, structured across 16 ranks from Bronze 1 through Platinum, based on wager points and deposit points. As you progress through Silver, Gold and Platinum, we unlock improved Weekly Reload multipliers, higher Cashback Boost percentages, increased Points Rakeback, and, from Gold upward, access to our VIP Club with a dedicated VIP manager, exclusive tournaments, exclusive bonuses, increased withdrawal limits and priority in the withdrawal queue.

7. Games and Providers

We provide over 5,000 games from studios including Amatic, BetSoft, Endorphina, Microgaming and BGaming, spanning slots, live casino tables, jackpots and progressive slots, provably fair titles, and a full sportsbook with Live Sports and an Event Builder. Our nine casino app and mobile site let you access blackjack, roulette, craps, pokies, scratch cards, video poker and live dealer games such as blackjack, roulette, baccarat and game shows from any device.

8. Responsible Gaming

We are committed to promoting responsible gaming and offer self-exclusion, deposit limits and reality checks through your account settings. If gambling stops being enjoyable, we encourage you to use these tools or contact our support team for guidance toward independent assistance organisations.

9. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access, error-free operation, or that any technical issue will not affect gameplay or withdrawals. To the extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our platform.

10. Changes to These Terms

We may amend these Terms and Conditions at any time to reflect regulatory, operational or commercial changes. We recommend reviewing this page periodically, as continued use of casino Nine after changes take effect constitutes your acceptance of the revised terms.

11. Contact Us

If you have questions about these terms, you can reach our support team via live chat, available 24/7, through our Help Center, or by emailing support@Nine Casino.com. We are here to assist you with account, bonus, and withdrawal enquiries at any time.